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Closed: you know what grinds my gears? v>9K

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Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: you know what grinds my gears? v>9K
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Quote by Kat:


He sounds like a reallllllll dbag. Sorry for your loss. :sorry:



Well, I did get him back.










I banged his sister. :p:laugh::)
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Quote by Wrothgar2009:



Quote by Kat:


He sounds like a reallllllll dbag. Sorry for your loss. :sorry:



Well, I did get him back.










I banged his sister. :p:laugh::)




Well played

Re: you know what grinds my gears? v>9K
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Fuckin season pass for Wolf Among Us just makes me hate the game even more. Downloaded the season pass, downloaded episode 2 from the season pass menu, and I still got charged.

Happened to Bitz as well, so I know I'm not at fault.
Re: Re: you know what grinds my gears? v>9K
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Quote by AJ:


Fuckin season pass for Wolf Among Us just makes me hate the game even more. Downloaded the season pass, downloaded episode 2 from the season pass menu, and I still got charged.

Happened to Bitz as well, so I know I'm not at fault.



Did you buy ep 2 from the store? Because it says "If you purchase this Season Pass, all future Season Pass content will be accessible in-game once available. Do not download from the Xbox Games Store, or you will be charged twice." So it looks like ep 2 should have just been unlocked.

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Re: Re: Re: you know what grinds my gears? v>9K
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Quote by Mudkip:



Quote by AJ:


Fuckin season pass for Wolf Among Us just makes me hate the game even more. Downloaded the season pass, downloaded episode 2 from the season pass menu, and I still got charged.

Happened to Bitz as well, so I know I'm not at fault.



Aren't these episodes downloaded immediately upon buying the season pass?

Looks like you bought the season pass, then bought episode 2.



I just checked it out and ep 2 isn't showing up for season pass holders. It shows that it's purchased (the season pass) and then it tells you to download the next ep and pulls up the purchase screen. It flat out says not to use that if you have the season pass or you'll be charged again, but right now season pass holders can't get the next episode unless they pay again.

According to someone on gamefaqs, they called microsoft who said it won't be available until tomorrow for season pass holders... But idk, apparently they first tried to tell them that they wouldn't have access to the other episodes until they were all released. M$ Reps may or may not know what they're talking about.
Re: Re: Re: you know what grinds my gears? v>9K
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Quote by Kat:



Quote by AJ:


Fuckin season pass for Wolf Among Us just makes me hate the game even more. Downloaded the season pass, downloaded episode 2 from the season pass menu, and I still got charged.

Happened to Bitz as well, so I know I'm not at fault.



Did you buy ep 2 from the store? Because it says "If you purchase this Season Pass, all future Season Pass content will be accessible in-game once available. Do not download from the Xbox Games Store, or you will be charged twice." So it looks like ep 2 should have just been unlocked.



Bought it in game.

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Re: you know what grinds my gears? v>9K
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Just called 18004MYXBOX and they told me to contact TellTale for a solution to the Wolf Among Us Season Pass problem.



And the finger pointing begins. I sent them an email through their support contact on their website. Very interested to hear what they have to say.
Re: Re: you know what grinds my gears? v>9K
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Quote by AJ:


Just called 18004MYXBOX and they told me to contact TellTale for a solution to the Wolf Among Us Season Pass problem.



And the finger pointing begins. I sent them an email through their support contact on their website. Very interested to hear what they have to say.



Fixed.

So is the final verdict that the season pass people get hosed by a day on the release? And if so is it gonna be like that for the rest of the episodes too?
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Quote by BeaverHunter:



Quote by AJ:


Just called 18004MYXBOX and they told me to contact TellTale for a solution to the Wolf Among Us Season Pass problem.



And the finger pointing begins. I sent them an email through their support contact on their website. Very interested to hear what they have to say.



Fixed.

So is the final verdict that the season pass people get hosed by a day on the release? And if so is it gonna be like that for the rest of the episodes too?



Stupid autocorrect.


I called twice and got the same advice both times. Not M$'s fault. I'm pretty sure that's the first rule the customer support has to abide by though.

Would be interesting to have a couple other people call as well (assuming this has happened to more people than just Bitz and I).
Re: Re: Re: Re: you know what grinds my gears? v>9K
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Quote by AJ:



Quote by BeaverHunter:




Fixed.

So is the final verdict that the season pass people get hosed by a day on the release? And if so is it gonna be like that for the rest of the episodes too?



Stupid autocorrect.


I called twice and got the same advice both times. Not M$'s fault. I'm pretty sure that's the first rule the customer support has to abide by though.

Would be interesting to have a couple other people call as well (assuming this has happened to more people than just Bitz and I).



I stayed up nearly all night wanting it to hurry up and release... Glad I fell asleep at like 4. I'm about to check it and I'll report back.
Re: you know what grinds my gears? v>9K
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Hello AJ,

First and foremost, thank you for your interest in The Wolf Among Us. We deeply apologize for the issue you are experiencing. We have made Microsoft aware of this issue, and they are working diligently to correct it. As soon as we receive more information, we will be sure to relay it to you. Until that time, we humbly request your patience.

We also regret to say that you have been misinformed: we cannot access Microsoft systems or check their records, and we cannot refund purchases made through the Xbox Marketplace. You will need to contact Microsoft Support for further assistance.

Thank you,
Hannah






And it continues.

Here's my email to them:


Quote by AJ:


To whom it may concern,

I purchased the season pass for The Wolf Amoung Us on 2/5/2014, shortly after this I went to download Episode 2 and was charged for it. I've been reading online that this seems to be a common occurence. 

I called 18004MYXBOX and they directed me here insisting the problem was not on their end. If this doesn't get fixed I'll be very disappointed as this was my first ever season pass purchase. 

Thanks for your time,

AJ

Re: you know what grinds my gears? v>9K
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Thats a lie, I got a refund on kingdoms of amalur on sunday they accessed my account and refunded it due to the freezing issues.
Re: Re: Re: Re: you know what grinds my gears? v>9K
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Quote by AJ:



Quote by BeaverHunter:




Fixed.

So is the final verdict that the season pass people get hosed by a day on the release? And if so is it gonna be like that for the rest of the episodes too?



Stupid autocorrect.


I called twice and got the same advice both times. Not M$'s fault. I'm pretty sure that's the first rule the customer support has to abide by though.

Would be interesting to have a couple other people call as well (assuming this has happened to more people than just Bitz and I).



I'm pretty sure it was everyone.

A bunch of people just kept calling ms until they got a person willing to
Refund their money.
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