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Xbox 360 Warranty gets better again

News | April 4, 2007 7:53 am
Microsoft announced yesterday that they were once again upgrading the warranty on the Xbox 360. previously, Microsoft extended the warranty to one year from 90 days, and now they have added free shipping (both ways) as well as a promise to get you back your original Xbox 360 in most instances.

A rundown of the changes:[list=ul]
[!]Free Shipping (Both ways)[/!]
[!]Post Warranty Service (Receive balance of your warranty or 90 days, whichever is greater)[/!]
[!]Return of Original Console (Both in and out of warranty situations)[/!]
[!]Faster Service (Five business day turn around from upon receipt)[/!]
[!]Enhanced Operations (More Customer service staff, better training and end-to-end experience)[/!]
[/list]
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Re: Xbox 360 Warranty gets better again
04/04/07 9:10 am | #2
Burnt Waffle
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More efforts by MS to provide a better experience.
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Re: Xbox 360 Warranty gets better again
04/04/07 9:26 am | #3
Burnt Waffle
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Knock on wood, I have not had a problem with my Xbox 360 I bought in Jan. '06. I have been lucky I suppose.
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Re: Xbox 360 Warranty gets better again
04/04/07 2:57 pm | #4
Burnt Waffle
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Unattributed Quote:


Enhanced Operations (More Customer service staff, better training and end-to-end experience)



Thank lord. Mabye now I can understand half the people I talk to when I call 4myxbox, and mabye the people that I can actually understand will have a clue what's going on and can actually help me.
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