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Microsoft to offer free XBA title for outages

News | January 4, 2008 7:29 am
Microsoft issued an open letter from Xbox LIVE General Manager Marc Whitten regarding the recent service disruptions. In a nutshell, Whitten attributes the issues to all the Noobs joining the system, (despite several insiders stating otherwise) and have offered a free Xbox Liv Arcade title up as atonement. According to a Major Nelson twitter, the free game is for both Silver and Gold members. Frankly, not sure why silver members get anything, as matchmaking and account recovery were the primary culprit. See the complete letter below:



Xbox.com will be posting a letter from Marc Whitten regarding the recent service interruptions on Xbox LIVE, but we wanted to give you a heads up.

Dear Xbox LIVE Members:

During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.

As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.

At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.

Thank you again for helping make Xbox LIVE everything that it is today!

Sincerely,

Marc Whitten
General Manager, Xbox LIVE
Gamertag: Notwen




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Archived: Article Discussion: Microsoft to offer free XBA title for outages

Posted Under: Xbox News
Re: Microsoft to offer free XBA title for outages
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Well, I think that is a pretty nice gesture; I mean, they could have easily done nothing, said that the service was never completely down, and people would have complained but nothing would have come of it. It seems Microsoft's PR is getting better in their age.
Re: Microsoft to offer free XBA title for outages
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sweeet!!! no wait not sweet................................................ my XBOX DIED!!!!!!!!!!!!!! NOOOOOOOOOOOOOOOOOO

(As you can tell I'm bitter)
Re: Microsoft to offer free XBA title for outages
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lol sorry crooklymayo you better get a new one or use a friend

that it good news
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yes!
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AYAYAYAYYAYA

fun time for everyone
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so any arcade title we want?
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I think Risk would be a sweet arcade game. I would play all the time, and kick all of your butts.

Bow to the Risk King.

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Re: Microsoft to offer free XBA title for outages
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Quote by CaptainMayhem88:


Wow I must say I'm quite suprised that M$ is doing this, now we wait to see if the free game is actually one worth downloading.



I thought they sould have given a free one at christmas. It would of been a nice touch for all the new 360 owners.
Re: Microsoft to offer free XBA title for outages
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man i hope it's YARIS!!1

I actually am very surprised they are offering anything other than a brief apology.
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YAY!! we get Yaris 4 free
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yaris sucks.
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Quote by Kamikaze8:


yaris sucks.



very nice gesture.
and agreed.
Re: Microsoft to offer free XBA title for outages
uhhh i dunno about yall but i downloaded yaris like 2 months ago and it was free then lol
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