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Archived: Possible hardware issue

Posted Under: 360 Talk

(Page 2 out of 3): 1, 2, 3

Re: Re: Possible hardware issue

02/11/14 3:15 am | #16

Quote by theEVOL1:

Is it a phat or a slim? Two rings means overheating and your symptoms are right in line with when the thermal paste that is used to distribute the heat from the GPU/CPU to the heatsinks starts to degrade. It still transfers heat and all, but when you play something as graphically intensive like GTA or like any online shooters or online sports games, it just won't hold up. One of the recent dash updates force the console to shut down when it senses the chips are hitting dangerous temps to try to avoid RRODs due to excessive heat.

Unfortunately it is a hardware issue and the heating damage may have already been done. Your 360 needs to be cleaned and repasted and hopefully there's no serious damage to your GPU.

Is it possible it can be repaired without purchasing a new one, since I don't currently have the means to do so? At this point my warranty on it is expired, so my options are either buy a new console or repair this one (possibly by myself).

Re: Re: Re: Possible hardware issue

02/11/14 7:33 am | #17

Quote by Dvader83:

Quote by theEVOL1:

Is it a phat or a slim? Two rings means overheating and your symptoms are right in line with when the thermal paste that is used to distribute the heat from the GPU/CPU to the heatsinks starts to degrade. It still transfers heat and all, but when you play something as graphically intensive like GTA or like any online shooters or online sports games, it just won't hold up. One of the recent dash updates force the console to shut down when it senses the chips are hitting dangerous temps to try to avoid RRODs due to excessive heat.

Unfortunately it is a hardware issue and the heating damage may have already been done. Your 360 needs to be cleaned and repasted and hopefully there's no serious damage to your GPU.

Is it possible it can be repaired without purchasing a new one, since I don't currently have the means to do so? At this point my warranty on it is expired, so my options are either buy a new console or repair this one (possibly by myself).

It wouldn't be too difficult, although you'd need a few tools and some thermal paste. DO NOT take your 360 apart unless you have thermal paste! lol

PM me if you'd like me to walk you through it, or if you want me to describe the process and what you need so you can decide if you want to do it yourself. I'm more than happy to help out!

Re: Possible hardware issue

08/01/14 8:04 pm | #18

Necroing this to find out about a new issue. Within the last week, I've been having problems when I go to launch arcade titles or downloaded apps for watching videos. They will start to launch, but then just sit at a black screen with no further activity for at least five minutes. I sign out of my Live account and power off the Xbox, then power back on and try again once I'm signed in again, but the same thing keeps happening over and over. This happens when I power up the first time for the day, but when I try again later the same day after leaving the Xbox off for a few hours, the arcade titles work normally.

At first I thought the issue was caused by the Cat-5 cable not being fully plugged into the Xbox, but after switching to a different cable that does fully connect to the Xbox, the same issue still occurs.

There seems to be two other possible things that could be causing this: 1.) After I run the network connection test on the Xbox, it says that the NAT setting is set to moderate (this seems unlikely to be the problem, but I'm not ruling anything out at this point). 2.) The DSL modem is very warm when I turn its' power off to try resetting the internet connection, as a possible problem with the internet might be causing problems with the Xbox (again this seems unlikely, but again not ruling it out).

Re: Possible hardware issue

08/01/14 8:06 pm | #19

xbox live has been having issues the past few days, it could be that.

Re: Possible hardware issue

08/01/14 8:23 pm | #20

Try it without the hard drive. It sounds like a hard drive issue.

Re: Re: Possible hardware issue

08/01/14 8:47 pm | #21

Quote by theEVOL1:

Try it without the hard drive. It sounds like a hard drive issue.

I'd lean towards this. If it was just the Apps, Snapple might be right, but arcade games should still load just fine even if there are connection issues.

Worst that happens with an arcade game and you not being connected is that it can't see that you have the full version (if you have multiple boxes like me with licenses all over the place), and it loads up a trial version instead.

Re: Re: Re: Possible hardware issue

08/02/14 4:26 pm | #22

Quote by Minioger:

Quote by theEVOL1:

Try it without the hard drive. It sounds like a hard drive issue.

I'd lean towards this. If it was just the Apps, Snapple might be right, but arcade games should still load just fine even if there are connection issues.

Worst that happens with an arcade game and you not being connected is that it can't see that you have the full version (if you have multiple boxes like me with licenses all over the place), and it loads up a trial version instead.

I don't have more than one Xbox (and therefore multiple licenses), so it isn't loading up the trial version of arcade games; it won't load them at all. I tried powering it on without the HD, and it popped up with a message for a system update, but I can't accept the update without a storage device attached.

Re: Re: Re: Re: Possible hardware issue

08/02/14 4:56 pm | #23

Quote by Dvader83:

Quote by Minioger:

I'd lean towards this. If it was just the Apps, Snapple might be right, but arcade games should still load just fine even if there are connection issues.

Worst that happens with an arcade game and you not being connected is that it can't see that you have the full version (if you have multiple boxes like me with licenses all over the place), and it loads up a trial version instead.

I don't have more than one Xbox (and therefore multiple licenses), so it isn't loading up the trial version of arcade games; it won't load them at all. I tried powering it on without the HD, and it popped up with a message for a system update, but I can't accept the update without a storage device attached.

You also can't play arcade games without the hard drive they're saved on, lol. The only way to test if it's the hard drive would be to use a portable storage device, or another hard drive. If it's an old fat xbox, hard drives are cheaper than thumb drives lol.

If you unhook your console from the internet and still have the problem when you try to start an arcade game, it's not a problem with live.

Re: Re: Re: Re: Re: Possible hardware issue

08/02/14 6:42 pm | #24

Quote by Kat:

Quote by Dvader83:

I don't have more than one Xbox (and therefore multiple licenses), so it isn't loading up the trial version of arcade games; it won't load them at all. I tried powering it on without the HD, and it popped up with a message for a system update, but I can't accept the update without a storage device attached.

You also can't play arcade games without the hard drive they're saved on, lol. The only way to test if it's the hard drive would be to use a portable storage device, or another hard drive. If it's an old fat xbox, hard drives are cheaper than thumb drives lol.

If you unhook your console from the internet and still have the problem when you try to start an arcade game, it's not a problem with live.

Just tried to play with internet disconnected from the Xbox, and was able to launch trial versions of arcade titles just fine without any delay.

Re: Possible hardware issue

08/02/14 6:46 pm | #25

It's weird it was only trial versions if you only have one xbox!!!

Re: Possible hardware issue

08/02/14 10:34 pm | #26

Quote by Xbox Support:

Social and GamingLimited

Affected platforms:

Xbox 360

Affected services:

Accessing all game features

7/31/2014 4:55:22 PM CST:

It’s come to our attention that some of you are seeing a black screen when attempting to launch games and applications. Hang in there, Xbox members, we’re on it! Thanks for your patience while we work to resolve this issue. We’ll update you again as soon as we have more information.

Damnit, Snapple was right. Apparently not effecting everyone though. How does that work?

Re: Possible hardware issue

08/02/14 10:47 pm | #27

That's a relief! Having your hard drive brick is no fun!

Re: Re: Possible hardware issue

08/03/14 2:44 am | #28

Quote by Minioger:

Quote by Xbox Support:

Social and GamingLimited

Affected platforms:

Xbox 360

Affected services:

Accessing all game features

7/31/2014 4:55:22 PM CST:

It’s come to our attention that some of you are seeing a black screen when attempting to launch games and applications. Hang in there, Xbox members, we’re on it! Thanks for your patience while we work to resolve this issue. We’ll update you again as soon as we have more information.

Damnit, Snapple was right. Apparently not effecting everyone though. How does that work?

How does it work that snapple was right? Ehhh- even a broken clock is right twice a day.

Re: Re: Possible hardware issue

08/03/14 3:36 am | #29

Quote by Minioger:

Quote by Xbox Support:

Social and GamingLimited

Affected platforms:

Xbox 360

Affected services:

Accessing all game features

7/31/2014 4:55:22 PM CST:

It’s come to our attention that some of you are seeing a black screen when attempting to launch games and applications. Hang in there, Xbox members, we’re on it! Thanks for your patience while we work to resolve this issue. We’ll update you again as soon as we have more information.

Damnit, Snapple was right. Apparently not effecting everyone though. How does that work?

Once I was able to launch trial versions of my arcade titles with no issues while disconnected from Live, I had a feeling that there was something going on with Live. Also, when the issue was occurring some of the time while connected to Live but not all of the time, it seemed a little odd for it to be an issue with my HD.

Re: Possible hardware issue

08/03/14 5:02 pm | #30

Looks like you get to play Doctor today. You'll need to start dissembling the Xbox my friend. The Red ring means the Xbox is overheating and hopefully you don't have any circuit boards inside that shorted out due to poor ventilation on that 360.

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