Quote by Bay:
Well I spent a hour on the phone with MS and they told me to do everything I already do and still nothing worked.They guy connected me to a "specialist" and he was like clear your cache and re download the picture pack and reboot the xbox.I did it and still nothing and as he told me this he quickly ended are conversation before I could report that it didn't work.He gave me a number but I don't care they can shove the 80 points.However, lesson learned no one download the Madden picture pack.
have you tried viewing the picture packs on xbox.com?
not sure if they'll show up correctly or not, but you can always view some of them there before you buy them. in this case though i'm not sure how it would work, and they don't have every picture pack. or at least they didn't last time i looked... which i think was back when i bought my FEAR pack, lol.