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Archived: Thinking about useing Amazons Trade In Service?

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Thinking about useing Amazons Trade In Service?

08/17/09 5:18 pm | #1

DO NOT DO IT!

I sent my package out 3 weeks ago which included Blu-Rays and old DVD's and about a week later I call them to get the status of my order only to find out my entire order was rejected for no reason....All 77 items were rejected...

To top it all off they give me no explanation at all and refuses to give me any contact information to there third party which does the trades.

I do some research on the internet and find out who the trade in partner is but can never get a phone number so I settle for the email of the president of the company....I send her a email explaining my situation and get no response until a week later which is now.

I get a note in the mail from the president saying that my items somehow came in damaged and missing.

Very odd since I notice on the shipping lable they mailed back to me they wrote down that all 77 items arrived.

So now im waiting for my items to get back to me...I cant wait to see the end of this situation.

Now I know some people have had fine expeariences with it but I for one have not and this is just plain retarded.

Re: Thinking about useing Amazons Trade In Service?

08/17/09 5:26 pm | #2

so now they are telling u that they were damaged? i find that hard to believe. that box was stuffed full when i dropped it off at the post office for u. there was no movement in the box! how the fuck did they get damaged and/or missing? im curious to see the box they come back in. i think something is wrong here.

12/31/69 7:00 pm | #3

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Re: Re: Thinking about useing Amazons Trade In Service?

08/17/09 5:34 pm | #4

Quote by Shockwave:

i would not wend 70+ items to them anyway

I dont like holding on to crap that serves no use to me and its quicker then selling each item on ebay.

12/31/69 7:00 pm | #5

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Re: Thinking about useing Amazons Trade In Service?

08/17/09 5:37 pm | #6

I researched it and saw many people use it and had good turn arounds theres no reason that this should have happened.

Re: Thinking about useing Amazons Trade In Service?

08/17/09 6:12 pm | #7

i dont think the number of items is te issue here anyway. they are rejecting all of the stuff he sent with no good explanation. thats the major issue now. and its not just one was damaged it was the entire order. very unlikely.

Re: Thinking about useing Amazons Trade In Service?

08/17/09 7:23 pm | #8

damn talk about pure suck-age man hope you find the real reason.

Re: Thinking about useing Amazons Trade In Service?

08/18/09 4:26 pm | #9

That's really weird that the president would give you some BS excuse like that... Well, if all 77 items were received, and their own president tells you some were missing... It's obvious that this person is just giving you the run around, the company is not managed properly, and is definitely not worth doing business with.

Re: Thinking about useing Amazons Trade In Service?

08/18/09 4:31 pm | #10

I love Amazon. Trade in services anywhere are retarded though. Gamestop rips you off and I hear a bunch of crap about Amazon and just about EVERYONE else. So what to do? DON'T TRADE IN GAMES. Sell them on Amazon (I got $40 for COD 5 the other day, more than I bought it for), sell them on Ebay, sell them to your friends! Or don't buy games you are going to sell (buy smartly? Sometimes you can't always buy smart though, so I'd just go with what I said before.).

Re: Thinking about useing Amazons Trade In Service?

08/18/09 5:29 pm | #11

The thing with games tho is theres so many you wanna play but some dont have a lasting appeal and you trade them in for another game that you wanna play this whole process really bumped up a knotch when games started getting the 60 dollar price tag.

But what I traded was not games it was old DVD's and Blu-Rays that I no longer watch and would have got 250 dollars worth in credit for.....

Re: Thinking about useing Amazons Trade In Service?

08/18/09 6:01 pm | #12

Rent them then

.

Re: Thinking about useing Amazons Trade In Service?

08/18/09 6:03 pm | #13

Id spend more money renting then I do buying and tradeing and buying used

Re: Re: Thinking about useing Amazons Trade In Service?

08/18/09 6:08 pm | #14

Quote by TheBrouhaha84:

Id spend more money renting then I do buying and tradeing and buying used

agreed. im the same way

Re: Thinking about useing Amazons Trade In Service?

09/03/09 8:09 pm | #15

Just a update on this Amazon did end up doing the right thing and is going to credit me 250 dollars on september 7th even tho I never got my package back.

They say it was a screw up by there third party but will go through with the credit regardless for my troubles.

I'm happy with it and I guess use at ur own risk they do the right thing in the end.

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