Quote by CROOKLYNMAYO:
Sprint has the worst customer service. My wife had sprint for almost 10 years and when she lost her phone they basically told her that she either had to buy a very expensive phone or they couldn't do anything for her. They were very nasty so we switch to AT&T.
That's pretty much exactly what happened to me. I've learned through experience that Sprint will give you what you want, you just have to be very patient and continuously call them back. I've gotten everything I wanted from them over the years, but rarely ever the first time I call. For those of you with Sprint who have been wronged and want a sweet deal, call and ask to speak to Account services, previously called the Retention/Win-Back Department. They will do whatever it takes to keep you. And Sprint wonders why they are loosing customers like crazy.
