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Archived: Microsoft Support Amazes Me

Posted Under: 360 Talk
Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

This user has achieved a gamerscore of 25,000 or higher.

So I e-mailed M$' support to make sure I wasn't missing anything when my XBLA Trial Games were still showing up on my played games list. I asked if there were any future updates that could possibly fix this little inconvenience, or if my complaint could maybe be forwarded to the related department along with the many others that I was sure they received.

I know now that the update didn't change this like many of the rumours I heard about going around claimed, however, M$ seemed as confused as I was when I emailed them asking about it, here's the response:


"Hello Jason,

Thank you for writing Xbox Customer Support!

I deeply apologize for the inconvenience and as I understand, you are inquiring if the Xbox Live 360 Arcade Trial Games will be removed.

Please be informed that a gamer card is a snapshot of the most important information from a users gamer profile. Depending on whether the profile is online or offline, the gamer card will present the viewer with different information.

Gamer cards show the following information:

Gamer card for an Xbox Live enabled profile

Gamertag
Gamer picture
Rep
Gamerscore
Online status
Zone
Membership type

Gamer card for a non-Xbox Live enabled profile Profile name
Gamer picture
Number of games played on profile
Gamerscore
Achievements

You can view your own gamer card locally. To do this, use the Me view. You can also view the gamer cards of potential opponents. To do this, use the You view in Xbox Live . Comparing the games, achievements, and stats of a potential opponent is a good way to find a potential match for game sessions.

Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.

Sincerely,

Sheryl

Xbox Customer Care"



Gee, thanks Sheryl.
Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

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1,000 Posts
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Community Spotlight
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360Voice Group
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This user is a member of Xbox America's group on 360Voice.com.

Ron Burgundy
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Brain Stormer
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Gamercard Lover
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Leaderboard Champion
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From my understanding, it fixed the issue "going forward". Meaning the old ones wont go away, but new ones will not show up.
Re: Microsoft Support Amazes Me
Sociable
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Gamercard Lover
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Quote by zoboa:


From my understanding, it fixed the issue "going forward". Meaning the old ones wont go away, but new ones will not show up.



That is correct...
Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

This user has achieved a gamerscore of 25,000 or higher.

Yeah, I learned that later - no thanks to whichever robot I emailed, lol.
Re: Microsoft Support Amazes Me
Xbox America Friend
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Burnt Waffle
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I realized this last night, going through my gamercard.

Bleh.
Re: Microsoft Support Amazes Me
Xbox America Friend
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Burnt Waffle
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Bronze Waffle
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Ron Burgundy
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not fixing the back problem that is just stupid

Deleted User

Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

This user has achieved a gamerscore of 25,000 or higher.

I could have 100 games and they could be at the very bottom of the list.
Either way it would still show up on a total games played list, and someone in another thread was talking about it messing up their game completion percentage.
For those of us that go through some games to compete as far as our gamer score goes, it's kind of just a nagging thing.

Deleted User

Re: Microsoft Support Amazes Me
Sociable
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Quote by CaptainMayhem88:


I don't see why people are getting so bent out of shape over a small issue such as this, it really isn't a big deal keep playing more games and those demos will eventually go to the bottom of your played games list.



It's for completionists. People who want their completion percentage to be high.
Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

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Bronze Waffle
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Sociable
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Googler
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Gamercard Lover
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I love Microsoft tech support. it is so funny sitting with my friends with the fone on speaker tring to decifer WTF they are saying lol. you all know what i mean
Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

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Bronze Waffle
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Ron Burgundy
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It Defines Me
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o.o I got someone from like India. I had to always ask 'could you repeat that?' because I couldn't understand what she was saying -_-;
Re: Microsoft Support Amazes Me
Xbox America Friend
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Burnt Waffle
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Bronze Waffle
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Quote by Tha MasterCheif:


I love Microsoft tech support. it is so funny sitting with my friends with the fone on speaker tring to decifer WTF they are saying lol. you all know what i mean



sadley.. yes i had some guy that was like spanish or something and i was like what did u say? but the funniest thing was that he said his name was mike so im like yea maybe i'l be able to understand him lol
Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

This user has achieved a gamerscore of 25,000 or higher.

microsoft support blows
Re: Microsoft Support Amazes Me
Burnt Waffle
Burnt Waffle

This user has achieved a gamerscore of 25,000 or higher.

Bronze Waffle
Bronze Waffle

This user has achieved a gamerscore of 50,000 or higher.

360Voice Group
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Sociable
Sociable

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Googler
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Gamercard Lover
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Community Player
Community Player

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tell me about it
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