I recieved for my birthday 2 months of gamefly. About a month ago I was offered to upgrade to 4 out at a time for a total of 12 dollars so I did. I am getting sick and tired of getting ripped off by these people. I noticed that it takes 3 days for a game to get to me, so it should take 3 days to get back to them but ooooh no it takes sometimes up to 6 days. So on Saturday they recieve 2 games back and fail to issue out any games but there were games available on my list. On Monday they release 1 game and there are like 6 games available off my list so I send them another question about it and this is what they send me.
"Our apologies. We have reviewed your account and noted that you currently have only very popular releases in your GameQ. Therefore, we have been unable to ship a game to you immediately since they have been temporarily unavailable. Please note the availability statuses on the Web site reflect inventory across all of our shipping centers. While the game may reflect "Available Now” or “High" in your Q, it may only be available in the shipping center that is more distant from your residence. We try to ship games from your primary shipping center to allow you to receive your games faster.
To ensure we ship games in the fairest possible manner, we factor in the length of time that you have been waiting for a game (once a return is received in our facility) and the time the desired available game was placed in your GameQ. We do pay close attention to our inventory levels and the titles that are most popular to our members. We will continue to work to minimize the number and duration of unavailable games so we can send you your highest ranked item. We also recommend you add more titles to your GameQ so you do not miss out on receiving games.
We understand that our members want both their first choice and rapid shipping. While we try to meet these expectations every time, exceptions occur where the top ranked item is not available and we realize that it can be frustrating.
Shipping thru the U.S. Postal Service first class mail to or from one of our facilities is estimated to take 2 to 4 days. However, we realize there are exceptions and understand this situation can be frustrating. We work diligently to improve shipping performance and rely on members like you to help us focus on the most important problems.
We appreciate your feedback and apologize for any inconvenience. If we can be of further assistance, please let us know.
Sincerely,
The GameFly Team
This is Bullsh**....so if anyone out there is in the legal profession or is having the same issue, we need to do something about this. I will not be needing their service when it ends on Jan 24.
"Our apologies. We have reviewed your account and noted that you currently have only very popular releases in your GameQ. Therefore, we have been unable to ship a game to you immediately since they have been temporarily unavailable. Please note the availability statuses on the Web site reflect inventory across all of our shipping centers. While the game may reflect "Available Now” or “High" in your Q, it may only be available in the shipping center that is more distant from your residence. We try to ship games from your primary shipping center to allow you to receive your games faster.
To ensure we ship games in the fairest possible manner, we factor in the length of time that you have been waiting for a game (once a return is received in our facility) and the time the desired available game was placed in your GameQ. We do pay close attention to our inventory levels and the titles that are most popular to our members. We will continue to work to minimize the number and duration of unavailable games so we can send you your highest ranked item. We also recommend you add more titles to your GameQ so you do not miss out on receiving games.
We understand that our members want both their first choice and rapid shipping. While we try to meet these expectations every time, exceptions occur where the top ranked item is not available and we realize that it can be frustrating.
Shipping thru the U.S. Postal Service first class mail to or from one of our facilities is estimated to take 2 to 4 days. However, we realize there are exceptions and understand this situation can be frustrating. We work diligently to improve shipping performance and rely on members like you to help us focus on the most important problems.
We appreciate your feedback and apologize for any inconvenience. If we can be of further assistance, please let us know.
Sincerely,
The GameFly Team
This is Bullsh**....so if anyone out there is in the legal profession or is having the same issue, we need to do something about this. I will not be needing their service when it ends on Jan 24.
I've had an account with them for almost a year and the most I've ever see them offer is a two game plan. Even if it's a promotional deal, it will only last for one month then they'll charge you around $23 a month for the two game plan. 
I just took them back, with no questions asked. They got to know me well there. They now hold new releases for me.
