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Archived: One red light...

I was playing Gun, which I had rented, and after 2 hours of play my 360 just froze. I waited, and turned it off, then turned it on again, and it took extra long to load, and I saw a blinking red light, the bottom right one.

So, I call, and get a dude, and he tells me to call back in an hour or two because they are updating something, and that was after I waited 10 minutes after he said "hold on one moment".

I call back 2 hours later, and tell him what happened. He told me the guy was probably just trying to go home early and should have helped me. I explain everything, and he asked for the error. So I turn on my XBOX, without the hard drive, and it works. I tell him its working and end the call.

I put my hard drive back in, and got the error message. I call again, and get another person not wanting to help too much. I told her that it was probably my hard drive, and all she said was to take it back or send it in, not giving an adress, or asking the error number. Pretty bad.

I then go to Best Buy today, and they have no harddrives. So, I call again. This time, I got someone who actually knew what he was doing. I tell him everything, and he asked for the error number. He ended up just issueing a whole system repair, incase its a malfunction with the system connecting to HDs or something, IDK.

So basicly, I dont find Microsoft's customer service as good as people say. I will update everyone on the issue, my issue...

And yeah, the game I rented, I told them about it, and they could give a rat's ass, so I basicly wasted $5. I honestly wouldnt care if it was my fault the system broke, but when its not mine, and I cant play a rented game, its pretty agrivating.

man that stinks, red lights today this is like the 5th persion with red light's today. my 360 stoped working for about 2 hours today:( it had 3 red lights.

Not that Microsoft would care or that it would affect your repair at all, but I'm personally curious. Do you know anyone else with a 360 HDD locally? If so, would they let you pop it into your 360 and see if it boots and the drive is accessible?

Sorry to hear about your experience with support.

well if its the system then putting in another HDD would be a bad idea because tha 360 could just eat that one up too.. i dont know wat to say man

I recieved my box to ship it in today, and packed it up and took it to the UPS store. The guy told me he has dealt with a lot of them. When I get my 360 back, it better be perfect. I will also be calling a supervisor there or whatever, pretty much bitching them out to get a game.

And pntless, I know no one with a 360. All my buds are Sony fanboys, but like to play my 360 so...

I got one red light a while back. The first time I called I got a friendly, knowledgable employee who quickly reconized the problem. So through my experiences I found their Customer Support great. Just my experiences though.