My friend needs help with his account. He got a message from one of his friends on his gamertag that advertised free ms points and he went to it. That website stole his email and password so he doesn't have his gamertag anymore. He tried to recover it but it said that the password wasn't correct. The bad thing is that the email address is his mom's email address. Do any of you know if there is a way to call microsoft and get his email account back?
Archived: windows live account
Posted Under: Off-Topic
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windows live account
09/28/08 3:14 pm | #1
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Re: windows live account
09/28/08 6:27 pm | #2
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his moms? whats her backup email?
idk if you can change that w/ hotmail, but if you cant, then recover the email password on the msn website..unless you can change it, in that case just hope n prey they didnt..
otherwise, hes screwed..
idk if you can change that w/ hotmail, but if you cant, then recover the email password on the msn website..unless you can change it, in that case just hope n prey they didnt..
otherwise, hes screwed..
Re: windows live account
09/28/08 6:35 pm | #3
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well he said that his mom said that the secret ? wasn't what hers was..so i think hes screwed..and she is too cuz that was her email account so..
Re: windows live account
09/28/08 6:54 pm | #4
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If they changed the secret question, I think there isn't anything you can do. I'm pretty sure Microsoft will need the secret answer in order to recover his gamertag.
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