today when i went on my xbox and tried to log into live, a message poped up saying my account has been suspended due to payment issuses. then when it directs me to the account managment page i dont know what to do after that to change my payment options to put a different credit card nnumber in. does anyone know what i have to do?
Archived: suspended account.... help
Posted Under: 360 Talk
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suspended account.... help
09/06/09 4:29 am | #1
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today when i went on my xbox and tried to log into live, a message poped up saying my account has been suspended due to payment issuses. then when it directs me to the account managment page i dont know what to do after that to change my payment options to put a different credit card nnumber in. does anyone know what i have to do?
Re: suspended account.... help
09/06/09 8:23 am | #3
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I think you have to do it through the www.Xbox.com web site now. I'm not sure if you can from the console. I just changed mine a few weeks ago an it was pretty easy on the Web site.
Re: suspended account.... help
09/07/09 5:45 pm | #4
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i had this happen to me to and i couldn't get onto my account for like a month before it finally let me play.
Re: suspended account.... help
09/07/09 6:10 pm | #5
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Got to go to www.xbox.com and change your payment
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