Ok got to Xbox.com sign in then go to your little scroll down thingy that says My Xbox, go to My account. Once your there go to the bar on the left and click Membership level. Once your there click the ON button then go through all the things your a missing by pressing next 5 times. Once your at the page Click the off circle and done!
PS the reason i did this is because of all the crap about needing to call them and stuff online.