I have discovered that my slim will not turn on and need help determining the problem before I deal with Microsoft support. The biggest indicator is that my power brick LED is red. Since I have not looked at it before, can anyone tell me if this is bad? I assume power is reaching the brick, but will find out later tonight, after borrowing a friend's power cord, if it is reaching the console. This will tell me if I need a new cord or whole system. Good news is that it's still within a year of purchase, barely, and should be covered. Bad news is that I will not be able to unlock anything else in the GOW 3 beta for the retail release. Any help from any similar problems would be appreciated. Thanks.
Archived: Help from 360 Slim Owners
Posted Under: 360 Talk
Help from 360 Slim Owners
05/11/11 1:54 pm | #1
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Re: Help from 360 Slim Owners
05/11/11 2:05 pm | #3
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I know that the light on the power brick should be glowing amber if it is in working order. It sounds to me as though it is a cable problem. Make sure that the cord to the xbox is plugged into the brick firmly. Otherwise, I would guess that a connector inside your supply has come loose.
Re: Re: Help from 360 Slim Owners
05/11/11 2:10 pm | #4
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Quote by Mudkip:
http://support.xbox.com/en-us/pages/xbox-360/troubleshoot/hardware/power.aspx
Thanx, it says I need a new power cord, which is under warranty! I will still check the console to be sure.
Re: Re: Help from 360 Slim Owners
05/11/11 2:23 pm | #7
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Quote by Melissa Evol:
According to xbox.com, it's either not plugged in firmly (check all connections) or it could be the outlet, so try a different one... If neither of those things work, you need a new power supply.
Yeah, that ^
Yeah, that ^
Not only did I try it in another outlet, but I also tried the tv in the first outlet and it worked fine.
Re: Help from 360 Slim Owners
05/12/11 8:57 am | #8
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After borrowing a friend's power cord, the system still did not turn on. When the cord was plugged into the wall but not the console, the LED was orange for standby. When I plugged it into the console, it turned red for death. This concludes that the power cord is fine, but the system is not.
Re: Help from 360 Slim Owners
05/12/11 10:49 am | #9
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That sucks, at least it's covered.
Re: Help from 360 Slim Owners
05/12/11 10:53 am | #10
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Being covered is the important part. Otherwise, it's out of your pocket and THAT sucks.
Re: Re: Help from 360 Slim Owners
05/12/11 7:05 pm | #11
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Quote by Mo the Surfer:
Being covered is the important part. Otherwise, it's out of your pocket and THAT sucks.
Really bad, unless you can some how get to work for a short bit and trade it in at Gamestop.
Re: Help from 360 Slim Owners
05/14/11 1:19 am | #12
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I have now discovered that the problem lies in the wall outlet, not the system. Should be up and running sometime Monday when I move to a new room.
Re: Re: Re: Help from 360 Slim Owners
05/14/11 3:25 pm | #14
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Quote by Demonic Aspects:
Quote by APOPHIS1989:
I have now discovered that the problem lies in the wall outlet, not the system. Should be up and running sometime Monday when I move to a new room.
lol you don't have another outlet in the room your in now, you have to change rooms for an outlet?
I tried the 2 in my dorm room. My friend still says he will let me use his room sometime... Anyway, should be good Monday either way.
Re: Re: Re: Re: Help from 360 Slim Owners
05/14/11 3:36 pm | #15
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Quote by APOPHIS1989:
Quote by Demonic Aspects:
lol you don't have another outlet in the room your in now, you have to change rooms for an outlet?
I tried the 2 in my dorm room. My friend still says he will let me use his room sometime... Anyway, should be good Monday either way.
You need to pick up a really long extension wire. Problem solved, except the tripping hazard you have running through your room.
